Understanding Your Usage Quotas

Quota	What It Means	Availability
Seats	Number of team members you can invite to your workspace. Each has their own login.	Varies by plan
Message Tokens	AI usage consumed during conversations. Depends on the selected model and number of messages.	All plans
Characters	Total size of your data sources (text, files, site content) measured in characters.	Basic: 5M Others: 10M
Chatbots	Number of separate chatbots you can create and manage under your account.	Varies by plan
API Access	API control for chatbot operations and integrations.	Advanced & Expert plans only
White-Label Branding	Ability to remove LiveChatAI branding from the widget.	Expert plan only

For questions about usage or plan upgrades, reach out to [email protected].

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