Skip to main content

Contents & Improving AI Chatbot - LiveChatAI

Adding Entire Website or Help Center Content

The first rule of having the perfect AI chatbot with LiveChatAI is to add a data source to train.

Though it might sound so challenging, we assure you that it only takes copy & paste.

If you have created your first AI chatbot, you should know how to add your data at the beginning of the creation process.

🙌🏻
It is still possible to make additions even after you have fully created your AI chatbot.

So, now we will present a few steps for how to add the entire website or help center content to your AI chatbot as an additional source.

Table of Contents:

  1. Adding the Entire Website Content
  2. Adding the Help Center Content
  3. Website Data Source: Improving Your Content with AI (Improve with AI + Generate Q&A buttons)
  4. Alt Text Generator

1. Customize Your AI Chatbot.

After you have logged into your account, you will see your Dashboard.

You need to choose “Data Source” to reach “Website”.

2. Enter the URL to the Proper Sections.

A. Adding the Entire Website

  1. To add the entire website to your AI chatbot, you need to select Website data source from the list by clicking the Continue.

2. Paste the URL and click “Crawl all pages”.

There, the crawlers will find all the pages under the domain.

B. Adding Help Center Content

  1. If there is only one piece of content you want to add to your website, we suggest you enter its URL into the “Crawl a single page” section.

2. Click “Crawl single page”.

🔔
If you want to add the whole help center, then you need to paste your URL to the “Crawl all pages” bar.

3. Your Content is Added.

After you have added the URL, this will automatically be added to your AI chatbot after you check the crawled URLs.

Now, you can also ask questions to your bot about this content per se because it is all ready.

You can relieve that you don’t have to worry about the page links that you haven’t added before.

LiveChatAI is always ready to crawl and find a solution for you while you are working on your growth and customer relations.

Website Data Source: Improving Your Content with AI

We are excited to introduce two powerful new features in the Data Sources section for your website data: "Improve with AI" and "Generate Q&A."

These buttons are designed to make it possible to better AI training and help you optimize and leverage your website content more effectively, ensuring that your AI-driven responses are accurate, relevant, and helpful to your users.

Improve with AI🌟

When you click this button, our AI processes the content of the given URL and semantically structures the content in it.

This means the AI breaks down the information into meaningful sections, organizing and structuring it in a way that improves its readability and relevance.

As a result, the AI can better understand and utilize this content when generating responses, ensuring more precise and contextually appropriate answers to user queries.

Generate Q&A💬

By clicking this button, the AI analyzes the content of the given URL and generates three AI-generated questions along with their corresponding answers.

These Q&As are tailored to the specific information found on the website, aiming to address common queries users might have. You have the option to review, edit, and refine these Q&As to ensure they accurately reflect the information and tone of your website before adding them as a data source.

This feature fastens the process of creating helpful and relevant Q&A content, improving the user experience.

Alt Text Generator🎰

Providing detailed and accurate alt text for images significantly enhances the overall quality of responses, making your AI interactions more effective and informative, and improving response quality by up to 60%.

Alt text aka descriptive text helps the AI to better comprehend the context and relevance of the images, making the generated responses more accurate.

You have the flexibility to generate alt text with the help of AI by clicking a button, which prompts the AI to create descriptive text for each image based on its content.

Alternatively, users can manually add and edit the alt text to ensure it precisely describes the image.

If you have any questions about adding an entire website or help center content to your AI chatbot, or anything related to the Website data source type please don’t hesitate to reach us whenever you want.

We’ll always be live! 😉