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AI Actions of LiveChatAI

Calendly AI Action

With the Calendly AI Action, your chatbot can instantly show available booking slots and help users schedule a meeting, without leaving the chat.

It’s ideal for product demos, consultations, or any customer-facing appointment.

What It Does

Once connected, the Calendly AI Action enables your chatbot to:

  • Retrieve available time slots from your Calendly account
  • Display a booking interface inside the chat
  • Trigger this action automatically when certain keywords are mentioned (like “book a meeting” or “schedule demo”)

How to Create a Calendly AI Action

Follow these steps to connect your Calendly account and build the action:

1. Go to AI Actions

Navigate to the AI Actions tab from your main dashboard and click + Create AI Action.

Screenshot of the LiveChatAI dashboard showing the “AI Actions” tab selected and the “+ Create AI Action” button highlighted on the right side of the screen.

2. Select Calendly

Under the “Ready to Use” section, choose Calendly and click Connect.

Screenshot of the “Create AI Action” panel in LiveChatAI, highlighting the “Calendly” tile under the “Ready to Use” section with a visible “Connect” button.

3. Choose or Add a Calendly Account

You’ll see any existing Calendly accounts connected to your workspace. If needed, click + Add New Calendly Account and follow the prompt to authorize access.

Screenshot of the Calendly Integration popup in LiveChatAI, showing a selected Calendly account and an option to add a new account, with a dropdown to select an event and a “Create AI Action” button.

4. Select the Event to Use

After selecting your account, pick the specific event type (e.g. “LiveChatAI Product Demo”) that the chatbot should offer for booking.

Screenshot of the Calendly Integration popup in LiveChatAI, showing a dropdown menu for selecting an event type, with “30 Minute Meeting” highlighted and selected.

5. Edit AI Actions

Click the "Edit AI Actions"

Screenshot of the AI Actions dashboard in LiveChatAI, showing a list of created actions with an orange arrow pointing to the gear icon labeled “Edit AI Actions” next to a Calendly action.

6. Name the AI Action & Set the Condition

Screenshot of the “Edit AI Action” modal in LiveChatAI, displaying filled fields for Calendly account, event type, AI Action Name, and a Condition that triggers the booking widget when scheduling is mentioned.
  • Give your AI Action a clear and specific name, like:

calendly-livechatai-product-demo

  • Define the trigger, the condition when this action should activate in a conversation. For example:

Show LiveChatAI Product Demo booking widget when user mentions scheduling.

This condition lets the chatbot recognize user intent and automatically respond with the booking interface.

7. Save Your AI Action

Click "Update" to activate the logic.

Where to Manage Your AI Actions

All created AI Actions appear in the AI Actions tab. You can:

  • Search by name
  • Check the status (active/inactive)
  • Edit or remove existing actions

Best Practices

🌟
- Be specific in the condition field to avoid unnecessary triggers
- Name your AI Actions clearly so they’re easy to manage later
- Make sure your Calendly event is active and configured correctly

If you need help with AI Actions or Calendly integration, feel free to contact our support team. We're here to help!