AI Base Prompt Settings
In LiveChatAI, the AI Base Prompt Settings define how the AI conversational assistant responds to user interactions.
It sets...
- the tone,
- language,
- the behavior of the AI.
That's how AI chatbots can ensure that they provide accurate, helpful, and language-specific answers.
Here's a detailed guide to understanding and managing the AI Base Prompt.
Proceed with caution, and consider consulting with an expert or our support team if you are unsure about making changes to this setting.
Default Base Prompt:
The default base prompt for LiveChatAI is as follows:
"You're an intelligent assistant. You are focused on giving precise and helpful answers. Excel in multi-turn conversations and ask for clarification if needed."
Customizing Base Prompt:
You can also customize the base prompt to better align with your brand voice and specific customer interactions. Here's how to do it:
1. Navigate to Settings.
From the AI chatbot campaign, go to the "Settings" section.
2. Select Base Prompt.
Click on the Base Prompt option under the Advanced Settings to view the current setting.
3. Edit Prompt.
You can modify the existing prompt or enter a completely new one based on your needs and expectations.
4. Save Changes.
Click 'Save' to apply the new base prompt.
Tips for Creating Effective Prompts:
- Maintain Clarity: Ensure that the prompt is clear and concise, defining the AI's role and response behavior.
- Reflect Brand Voice: Customize the prompt to align with your brand's tone and voice.
Utilizing the default prompt or customizing it to match your brand ensures a consistent, helpful, and engaging user experience.
For a detailed guide on best practices and common mistakes, check out our Customizing Your Chatbot’s Base Prompt documentation or contact the support team for better help.