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Account Management of LiveChatAI

Adding New Team Members

LiveChatAI provides creating and managing your AI chatbot for your business.

Additionally, you can add your team members to manage your AI chatbots in one account.

Working together has never been easier because you only need some steps to apply.

1. Find "Profile" by Clicking the Profile Icon.

When you enter your LiveChatAI account, you should click the profile icon at the top right to reach "Profile."

the profile icon on the LiveChatAI dashboard

2. Find "Teams."

On the left side, there are titles to choose from. Click "Teams" to reach team members.

the Team tab of the LiveChatAI dashboard

3. Add User to Your Team.

By using the "Add user" button, you can add users to your account.

the Add user button on the dashboard of LiveChatAI

4. Send Invite to Team Members.

On the modal, you should write the email address of your team members and "Send invite."

the modal of adding a team member to LiveChatAI account

5. Manage Team Members.

To delete a team member from your account, you should click the trash icon on the team member line.

To edit the role of team members, you should click the edit icon on the team member line.

managing the team members on the LiveChatAI account

A. Editing Team Member

After clicking the edit icon, you can choose the target role and update it.

the modal of updating team member's role on LiveChatAI

B. Deleting Team Member

While deleting a team member, you need to click the trash icon.

Then, you need to choose "Delete" to fully delete the user on your account.

the modal of deleting the team members on the LiveChatAI account

5. Notifications for Team Members

If you prefer not to receive email notifications when a visitor requests human support, you can easily turn off notifications. Simply toggle the setting to disable email alerts for these requests.

email notification for team members in LiveChatAI

That's all! Adding, editing, and deleting a team member is as easy as this process.

If you have any questions about the process of managing team members, feel free to contact us. We'll be happy to help.