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🌟 New Features & Updates in February

— Ceren

february product update in LiveChatAI changelog cover
  1. Customizable AI Profile Picture
  • Change the AI profile picture to better match your brand identity. A simple and effective way to personalize your customer interactions.

2. Revamped Settings UI

  • An updated user interface in the Settings section for a more intuitive and streamlined experience. Easier navigation, quicker settings adjustments, and a more user-friendly experience.

3. Markdown Formatting in Manage Data Sources

  • For clearer and more structured AI responses, we have added shortcuts for markdown formatting in Text Content and Q&A data sources.

4. Customer Feedback Gathered in Chat Inbox Search

  • Easily access and utilize customer insights (AI helped/AI did not help) to inform decisions and enhance user experience from the search function of the Chat Inbox.

5. Enhanced Text Content Data Sources

  • Updates to Text Content data sources for increased flexibility and accuracy with a simple edit icon right behind.