New Feature: Visitor Identification Ready 💁
Feature Highlights: Visitor Identification
- Introducing Visitor Identification: LiveChatAI now offers a powerful new feature - Visitor Identification. With this feature, you can identify your logged-in users without the need for email addresses, allowing you to know that the person you're chatting with is your real customer.
- Verified & Identified User: Visitors who are successfully identified will appear as "Verified" in your chat inbox. This makes it easier to differentiate genuine customers and provide them with personalized support.
- Seamless Cross-Device Experience: With Visitor Identification, your customers can access their chat records across different browsers and devices, ensuring a seamless and consistent experience.