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New Feature: Visitor Identification Ready 💁


Feature Highlights: Visitor Identification

  • Introducing Visitor Identification: LiveChatAI now offers a powerful new feature - Visitor Identification. With this feature, you can identify your logged-in users without the need for email addresses, allowing you to know that the person you're chatting with is your real customer.
  • Verified & Identified User: Visitors who are successfully identified will appear as "Verified" in your chat inbox. This makes it easier to differentiate genuine customers and provide them with personalized support.
  • Seamless Cross-Device Experience: With Visitor Identification, your customers can access their chat records across different browsers and devices, ensuring a seamless and consistent experience.