Human Support Live Chat Improvements
New Features and Improvements:
- Human Support Button Improvement: You can now exercise more control over the user experience by toggling off the human support button and feedback survey that appears after each message.
- Agent & User Online Visibility: A new feature allows you to view the online status of agents and users.
- Informative Messages: An informative message dimension has been added to allow users to request human support when necessary. You can change the text under the translation settings.
- Enhanced Messenger UI: We've introduced several user experience improvements within the messenger interface, including enhanced agent information display. These updates make your interactions with LiveChatAI even more seamless and intuitive.
- Text data adding bug.
- Website crawl issues.
We're committed to improving LiveChatAI based on user feedback. If you have suggestions or need assistance, please don't hesitate to contact our support team.