Skip to main content

AI-Driven Human Support Routing & More in Our Latest Update!


  1. AI-Driven Human Support Routing: Our chatbot now intelligently detects visitor intent from messages like "I need to talk to a human" or "chat with agent", and seamlessly routes them to human support.
  2. Agent Filter on Live Chat: Enhance your workflow with our newly integrated agent filter in the Live Chat.
  3. Async Crawling Optimization: We've improved the asynchronous crawling mechanism for data sources, ensuring faster and more efficient data retrieval.
  4. Workspace Customization: You now have the flexibility to rename your workspace with our 'Workspace Name Change Option'.

Introducing Free Tools 🎨✍️: We've rolled out a range of AI-powered tools to assist in visual representation and privacy documentation: