Skip to main content

πŸ’ͺ Features & Customization

GPT Model & Temperature

LiveChatAI supports two GPT models for generating conversational responses: GPT4 and GPT3.5.

Additionally, users have the option to configure the "temperature" setting, which affects the randomness of the AI's responses.

Here's a detailed overview of the GPT models and temperature setting available in LiveChatAI:

GPT Models on LiveChatAI


choosing gpt-4 for GPT Model on LiveChatAI
  • Availability: Optional (Except Basic Plan)
  • Cost: Standard message credit rate.
For users with an AppSumo deal, using GPT-4 will consume message credits at a rate 20 times higher than when using GPT-3.5.
  • Description: GPT4 is a highly advanced model, offering more nuanced and contextually aware responses.


choosing gpt-3.5-turbo for GPT Model on LiveChatAI
  • Availability: Standard
  • Cost: Standard message credit rate.
  • Description: GPT3.5 is a robust model capable of handling a wide range of conversational tasks.

Choosing the Right Model:

Selecting between GPT4 and GPT3.5 depends on your specific requirements and budget constraints.

You can choose the model that best fits your needs from the settings panel.

Temperature Setting

  • Default Value: 0.6
  • Customization: You can change the temperature value to whatever you prefer.
  • Function: The temperature setting controls the randomness of the AI's responses. A higher value (closer to 1) results in more diverse and creative responses, while a lower value (closer to 0) produces more deterministic and focused answers.

How to Adjust Temperature:

1. Navigate to Settings.

From the dashboard, go to the AI settings section.

2. Select Temperature.

Find the temperature option.

editing the Temperature value on LiveChatAI

3. Adjust Value.

You can modify the existing temperature value to your desired level.

4. Save Changes.

Click 'Save' to apply the new temperature setting.

the GPT Model, Temperature, and the Save button highlighted on the dashboard of LiveChatAI

Changing the GPT model or temperature is an advanced setting. Be mindful of the associated costs and impact on response behavior. If you are unsure about making changes, consult our support team or refer to additional resources.

The GPT Model & Temperature settings in LiveChatAI provide flexibility in tailoring the AI's response behavior to fit your unique requirements.

Understanding these options and carefully selecting the right model and temperature can enhance your customer interaction experience.

For any further assistance or inquiries, feel free to reach out to our support team.